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SUPERSTAR EBiDAN

DalcomSoft Japan

DIAMOND

























FAQ

How do I receive purchased items in game?

Purchased items can be received through the game's messages.

If you do not receive them in your messages, please restart the game and check your messages again.

How does purchasing from Web Shop benefit me?

In Web Shop, you can purchase game items at lower prices, find some special offers, and claim free rewards. Moreover, there’s a variety of payment options available, allowing you to choose the most convenient one for your purchases.

Is it safe to purchase on Web Shop?

Web Shop is provided by our partner Xsolla. Xsolla is PCI DSS Level 1 which refers to the highest level of compliance with the Payment Card Industry Data Security Standard. Therefore, all payments made on Web Shop are completely secure.

How can I purchase for myself/for a friend?

Log in with your own User ID to purchase for your game account. If you want to purchase for your friend, If you are purchasing for a friend, ask your friend for his/her user ID and log in with your friend's ID.

Who can help me with my purchase issue?

If you need assistance with your purchase or wish to request a refund, contact Xsolla Customer Support.

What payment methods does Web Shop support?

Web Shop currently accepts payments via most popular credit/debit card brands and e-wallets. You can view all available payment options on the payment page.